Contracts
- Terms of Service
- Privacy Notice
- Wallet Supplemental Developer Terms
- Wallet End User Terms of Service
- Rollup Kit Terms – Orbit Stack
- Rollup Kit Terms – OP Stack (Superchain)
- Rollup Kit Terms – OP Stack (Non-Superchain)
- Dapp Store Terms of Use
- Bridge Developer Supplemental Terms
- Bridge End User Supplemental Terms
- Data Protection Addendum
- Alchemy Subprocessors
- Support and Service Committment
- Technical Requirements for Network Partners
- Chain Partner Terms of Service
Terms of Service
Effective June 27th 2025
DownloadTable of Contents
Effective June 29th 2023 to July 28th 2025
DownloadTable of Contents
Effective August 20th 2019 to July 28th 2025
DownloadTable of Contents
Privacy Notice
Effective June 3rd 2025
DownloadTable of Contents
- Account Creation. We may collect personal information when you create an account, such as name, email address, username(s), and professional details.
- Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but we may receive information associated with your payment (e.g., name, billing address).
- Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter or educational programs or other offerings, request customer or technical support, or otherwise communicate with us.
- Surveys. We may contact you to participate in surveys. If you decide to participate, we may collect personal information from you in connection with the survey.
- Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., messaging and chat features, commenting functionalities, forums, blogs, and social media pages). Any information you provide using the public sharing features of the Services will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced herein.
- Sweepstakes or Contests. We may collect personal information you provide for any sweepstakes or contests that we offer. In some jurisdictions, we are required to publicly share information of sweepstakes and contest winners.
- Conferences, Trade Shows, and Other Events. We may collect personal information from individuals when we attend or host conferences, trade shows, hackathons, socials or happy hours, and other events.
- Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.
- Job Applications. We may post job openings and opportunities. If you respond to one of these postings, we may collect your personal information, such as your application, CV, cover letter, and/or any other information you provide to us.
- Personal Information Collected Automatically
- Automatic Collection of Personal Information. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.
- Cookie Policy (and Other Technologies). We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, and other technologies (“Technologies”) to automatically collect information through your use of our Services.
- Cookies. Cookies are small text files placed in device browsers that store preferences and facilitate and enhance your experience.
- Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in our Services that collects information about engagement on our Services. The use of a pixel tag allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement. We may also include web beacons in e-mails to understand whether messages have been opened, acted on, or forwarded.
- Operationally Necessary. This includes Technologies that allow you access to our Services, applications, and tools that are required to identify irregular website behavior, prevent fraudulent activity, improve security, or allow you to make use of our functionality;
- Performance-Related. We may use Technologies to assess the performance of our Services, including analytics to help us understand how individuals use our Services (see Analytics below);
- Functionality-Related. We may use Technologies that allow us to offer you enhanced functionality when accessing or using our Services. This may include identifying you when you sign into our Services or keeping track of your specified preferences, interests, or past items viewed;
- Advertising- or Targeting-Related. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services or on third-party digital properties.
- Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. These Technologies allow us to better understand how our digital Services are used and to continually improve and personalize our Services. Some of our analytics partners include:
- Google Analytics. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Analytics’ Privacy Policy. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.
- Personal Information Collected from Other Sources
- Provide Our Services
- Managing your information and accounts;
- Providing access to certain areas, functionalities, and features of our Services;
- Answering requests for customer or technical support;
- Communicating with you about your account, activities on our Services, and policy changes;
- Processing your financial information and other payment methods for products or Services purchased;
- Processing applications if you apply for a job we post on our Services; and
- Allowing you to register for educational programs or other events, offerings, programs, or communities.
- Administrative Purposes
- Pursuing our legitimate interests such as direct marketing, research and development (including marketing research), network and information security, and fraud prevention;
- Detecting security incidents, protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for that activity;
- Measuring interest and engagement in our Services;
- Improving, upgrading, or enhancing our Services;
- Developing new products and services;
- Ensuring internal quality control and safety;
- Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Notice;
- Debugging to identify and repair errors with our Services;
- Auditing relating to interactions, transactions, and other compliance activities;
- Sharing personal information with third parties as needed to provide the Services;
- Enforcing our agreements and policies; and
- Carrying out activities that are required to comply with our legal obligations.
- Marketing and Advertising our Products and Services
- With Your Consent
- Other Purposes
- De-identified and Aggregated Information. We may use personal information to create de-identified and/or aggregated information, such as information about the device from which you access our Services, or other analyses we create.
- Disclosures to Provide our Services
- Service Providers. We may share your personal information with our third-party service providers and vendors that assist us with the provision of our Services. This includes service providers and vendors that provide us with IT support, authentication, security, hosting, payment processing, analytics, alerting, customer service, and related services.
- Third-Party Services You Share or Interact With. Certain features and functionalities of the Services may link to or allow you to interface, interact, or share information with, access and/or use third-party websites, services, products, and technology (collectively, “Third-Party Services”). Any information shared with or otherwise collected by a Third-Party Service may be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.
- Business Partners. We may share your personal information with business partners to provide you with a product or service you have requested. We may also share your personal information with business partners with whom we jointly offer products or services.
- Affiliates. We may share your personal information with our company affiliates, if any.
- Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”
- APIs/SDKs. We may use or offer third-party application program interfaces (“APIs”) and software development kits (“SDKs”) as part of the Services. For more information about our use of APIs and SDKs, please see https://docs.alchemy.com/.
- Disclosures to Protect Us or Others
- Disclosure in the Event of Merger, Sale, or Other Asset Transfers
- Email Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email or otherwise by contacting us as forth in “Contact Us” below to opt out of receiving future emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Notice).
- Text Messages. If you receive an unwanted text message from us, you may opt out of receiving future text messages from us by following the instructions in the text message you have received from us or otherwise by contacting us as set forth in “Contact Us” below.
- Phone Calls. If you receive an unwanted marketing phone call from us, you may opt out of receiving future phone calls from us by following the instructions which may be available on the call or otherwise by contacting us as set forth in “Contact Us” below.
- “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.
- Cookies and Personalized Advertising. You may stop or restrict the placement of Technologies on your device or remove them by adjusting your preferences as your browser or device permits. However, if you adjust your preferences, our Services may not work properly. Please note that cookie-based opt-outs are not effective on mobile applications. However, you may opt-out of personalized advertisements on some mobile applications by following the instructions for Android, iOS, and others.
- Access to and Portability of Your Personal Information, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information; and (iii) receiving an electronic copy of personal information that you have provided to us, or asking us to send that information to another company in a structured, commonly used, and machine readable format (also known as the “right of data portability”);
- Request Correction of your personal information where it is inaccurate or incomplete. In some cases, we may provide self-service tools that enable you to update your personal information;
- Request Deletion of your personal information;
- Request Restriction of or Object to our processing of your personal information; and
- Withdraw your Consent to our processing of your personal information. Please note that your withdrawal will only take effect for future processing, and will not affect the lawfulness of processing before your withdrawal.
| Category of Personal Information Collected by Alchemy | Category of Third Parties to Which Personal Information is for a Business Purpose |
|---|---|
Identifiers |
|
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
|
Commercial information (e.g. payment for Services) |
|
Internet or other electronic network activity |
|
Professional or employment-related information |
|
Inferences drawn from other personal information to create a profile about a consumer |
|
- EEA Data Protection Authorities (DPAs)
- Swiss Federal Data Protection and Information Commissioner (FDPIC)
- UK Information Commissioner’s Office (ICO)
Wallet Supplemental Developer Terms
Effective May 16th 2025
DownloadTable of Contents
Last Updated: May 16, 2025
- Policies. By using the Turnkey Services, you agree to comply with and be bound by the terms of service, privacy policy, and other documentation of Turnkey Global, Inc. (such party, “Turnkey” and such policies, the “Turnkey Policies”) including as set forth at https://www.turnkey.com/legal/terms.html. You acknowledge that you have read and understood the Turnkey Policies and that they may differ from Alchemy’s own terms and policies. You are solely responsible for reviewing the Turnkey Policies before accessing or using any portion of the Turnkey Services. If you do not agree to the Turnkey Policies, you must not use the Turnkey Services.
- Acceptance by End Users. You acknowledge that as a condition of using the Services, you must obtain acceptance by your End Users of the Turnkey Policies and Alchemy’s End User Terms of Service found at https://www.alchemy.com/terms-conditions/end-user-terms. For avoidance of doubt, if you are an organization creating an application for use by your employees and other internal stakeholders, you hereby accept the End User Terms on behalf of your organization.
- Authentication Credentials. You will be required to create or use one or more authentication credentials (such as API key credentials, hardware authentication devices, or any other codes or secrets) (the “Authentication Credentials”) to access and control the Services. You are responsible for protecting and securely storing your Authentication Credentials and your email account. You are responsible for backing up your Authentication Credentials, and you agree that you will use reasonable means to secure hardware and software used to access the Services (including Authentication Credentials). Any unauthorized access to your email or Authentication Credentials that you notice or suspect must be communicated to us immediately.
- Email Recovery. The Turnkey Services may feature the ability to recover End User accounts or private keys by sending a recovery email to the email address associated with the End User’s account (“Email Recovery”). Each End User is responsible for providing a correct email address. If the End User provides an incorrect email address or fails to properly verify their email address, the End User may not be able to use Email Recovery. Alchemy will not be responsible or liable where the End User fails to enter the correct email address. If the End User fails to backup their private keys and does not properly enable Email Recovery, the End User may permanently lose access to their private keys. The End User is responsible for their own loss of access to or failure to properly secure their email account, including any unauthorized access, hacks or malicious attempts or phishing scams deployed to obtain access to their private keys or accounts via the email address associated with their account. You are responsible for notifying your End Users and causing your End Users to accept the terms and conditions of Email Recovery.
- Key Export. The Turnkey Services may feature the ability to export a copy of the private keys generated by or contained within the Turnkey Services for use with another software-based wallet provider (“Key Export”). We strongly recommend that you enable Key Export for your End Users and recommend to your End Users that they use Key Export in connection with the account set up process; if your End Users do not export their private keys, then if Turnkey or Alchemy suddenly go offline or cease offering the Services or the Turnkey Services permanently for any reason, your End Users could potentially lose control and access to the digital assets associated with the exported private keys forever. Your End Users are solely responsible and liable for their exported private key copy, and you are solely responsible for requiring your End Users to acknowledge that they are solely responsible and liable for their exported private key copy. IF AN END USER LOSES ACCESS TO THEIR EXPORTED PRIVATE KEY COPY, ALCHEMY AND TURNKEY HAVE NO ABILITY TO ASSIST THEM IN RETRIEVING OR ACCESSING THE EXPORTED PRIVATE KEY COPY. IF ALCHEMY CEASES PROVIDING THE SERVICES OR TURNKEY CEASES PROVIDING THE TURNKEY SERVICES, ANY DIGITAL ASSETS ASSOCIATED WITH THE LOST EXPORTED PRIVATE KEY COPY MAY BECOME PERMANENTLY INACCESSIBLE. You are responsible for informing your End Users that if they lose access to their exported private key copy, Alchemy and Turnkey have no ability to assist them in retrieving or accessing the exported private key copy, and if Alchemy or Turnkey ceases providing the Services or the Turnkey Services, any digital assets associated with the exported private key copy may become permanently inaccessible. Following Key Export, Alchemy shall have no responsibility for or liability in connection with any exported private key copy, the associated wallet or the digital assets contained therein, including without limitation, for signing of transactions, any failure by your End Users to properly secure exported private keys, or any unauthorized access, hacks or malicious attempts or phishing scams deployed to obtain access to the exported private key copy held outside of the Services, devices or accounts containing exported private keys.
- Change in Service Offering. The Services and the Turnkey Services are made available via an integration between Alchemy and Turnkey. In the event of termination of that relationship, End Users must export their private key copy to retain access to the digital assets associated with the private key copy (the “Required Export”). WE WILL TAKE COMMERCIALLY REASONABLE EFFORTS TO NOTIFY YOU AND YOUR END USERS OF THE REQUIRED EXPORT IN ADVANCE OF THE TERMINATION OF THE SERVICES OR TURNKEY SERVICES, BUT IF YOUR END USERS FAIL TO EXPORT THEIR PRIVATE KEYS, YOUR END USERS WILL IRREVOCABLY LOSE ACCESS TO THEIR PRIVATE KEYS AND ANY ASSOCIATED DIGITAL ASSETS. YOU ARE RESPONSIBLE FOR NOTIFYING YOUR END USERS OF THE REQUIRED EXPORT AND THE RISKS OF FAILING TO EXPORT THEIR PRIVATE KEYS. In our sole discretion, we may offer alternate key management services following the termination of the relationship with Turnkey. In such an event, we will provide instructions on how to transition to the alternate key management services.
- Broadcasting Transactions. Unless you purchase separate services offered by Alchemy, Alchemy does not validate data, broadcast transactions on any protocol or blockchain network (each, a “Network”), or otherwise take any action related to the underlying data or digital assets associated with a Signature Request. “Signature Request” means the instructions to sign data or a protocol payload using the private key associated with the sender of the Signature Request. Alchemy makes no representations and warranties as to any consequences of your use of the Services related to initiating Signature Requests, including but not limited to any tax or legal consequences.
- Custom Authentication. If you develop or integrate custom authentication, you are fully responsible and liable for the customer authentication.
- Protocol Changes. Alchemy assumes no responsibility for the operation of the underlying blockchain protocols and is not able to guarantee the functionality or security of protocol operations. In particular, the underlying protocols may be subject to sudden changes in operating rules, such as those commonly referred to as “forks.” Any such operating changes may materially affect the availability, value, functionality, or the name of the digital assets you own. Alchemy does not control the timing and features of these material operating changes. In the event of any such operational change, Alchemy reserves the right to take such steps as may be necessary to protect the security and safety of its Services, including temporarily suspending operations for the involved asset(s), and other necessary steps. Alchemy will use commercially reasonable efforts to provide you with notice of its response to any material operating change to a protocol; however, such changes are outside of Alchemy’s control and may occur without notice. Alchemy’s response to any material operating change is subject to its discretion and includes deciding not to support functionality associated with any underlying protocol. You acknowledge and accept the risks of operating changes to digital asset protocols and agree that Alchemy is not responsible for such operating changes and not liable for any loss of value or missed rewards you may experience as a result of such changes in protocol operating rules.
- Unsupported Networks. The Turnkey Services may not support curve encryption formats necessary for private key generation for certain Networks. Under no circumstances should your End Users store, send, request, or receive any assets on Networks with curve encryption formats that the Services do not support. Alchemy assumes no responsibility in connection with any attempt to use the Turnkey Services with Networks and/or curve encryption formats that are not supported. You acknowledge and agree that Alchemy is not liable for any digital asset that is sent to a wallet on an unsupported Network or curve encryption format. You are responsible for informing your End Users of these limitations.
- Risks Inherent in Cryptographic Systems. You acknowledge there are inherent risks associated with cryptographic systems and Networks, digital assets, smart contract-based tokens and systems that interact with the Networks. We do not own or control any of the underlying software for the Networks. In general, the software underlying Networks is open source, such that anyone can use, copy, modify, and distribute it.
- No Custodial Relationship. You acknowledge that you understand the risks associated with digital assets. You acknowledge that Alchemy is not your or your End Users’ broker, intermediary, agent, advisor, or custodian, and Alchemy does not have a fiduciary relationship or obligation to you or your End Users regarding any of your decisions or activities when using private keys or these Services. Alchemy does not have access to any End User private keys via the Services. Alchemy is not responsible for any activities that your End Users engage in when using their private keys. Alchemy does not issue, buy, sell, transfer, or custody digital assets nor does Alchemy facilitate or make any recommendations related to, whether directly or indirectly, the issuance, purchase, or sale of any digital assets. Title to and control over digital assets shall at all times remain with the End User and shall not transfer to Alchemy. Alchemy does not have the ability to withdraw, transfer, buy, or sell digital assets in connection with the Services.
- No Registration. Alchemy is not registered with the U.S. Securities and Exchange Commission or with any state, federal, or international regulator, nor is it a financial institution, money services business or money transmitter. You acknowledge that digital assets are not subject to protections or insurance provided by the Federal Deposit Insurance Corporation or the Securities Investor Protection Corporation.
- Information Purposes Only. For the avoidance of doubt, the Services do not include, nor does Alchemy provide, financial, investment, tax, legal, regulatory, accounting, business, or other advice, and you are responsible for determining whether any development, investment, investment strategy, or related transaction is appropriate for you based on your personal investment objectives, financial circumstances, and risk tolerance. Information provided by Alchemy on Alchemy’s website or otherwise (including links to any third-party sites or communications with Alchemy representatives) does not constitute investment advice, financial advice, trading advice, legal advice, tax advice or any other sort of advice or recommendation, and you should not treat it as such. Alchemy does not recommend that any digital asset should be bought, earned, sold, or held by you. Alchemy will not be held responsible for the decisions you make to buy, sell, or hold any digital asset based on the information provided by Alchemy.
- Disclaimer. YOU ACKNOWLEDGE AND AGREE THAT ALCHEMY DOES NOT HAVE ACCESS TO ANY END USER PRIVATE KEYS. ALCHEMY IS NOT RESPONSIBLE FOR ACCESS TO YOUR ACCOUNT OR AUTHENTICATION CREDENTIALS DUE TO A SECURITY FAILURE BY YOU. UNLESS EXPRESSLY SET FORTH IN THIS AGREEMENT, ALCHEMY HEREBY DISCLAIMS ANY AND ALL LIABILITY AND RESPONSIBILITY FOR OR IN CONNECTION WITH YOUR ACCOUNT, PRIVATE KEYS, AUTHENTICATION CREDENTIALS, AND ANY DIGITAL ASSETS, TRANSACTIONS, OR SIGNATURE REQUESTS, AND DIRECT OR INDIRECT USE OF THE SERVICES OR TURNKEY SERVICES. ALCHEMY DISCLAIMS ANY AND ALL LIABILITY WITH RESPECT TO THE MANAGEMENT OF THE EXPORTED PRIVATE KEY COPY AND ANY DIGITAL ASSETS LOST DUE TO MANAGEMENT OF SUCH EXPORTED PRIVATE KEY COPY. YOUR END USERS WILL BE RESPONSIBLE FOR THE MANAGEMENT OF THE EXPORTED PRIVATE KEY COPY (AND DIGITAL ASSETS ASSOCIATED THEREWITH) AND FOR KEEPING SUCH PRIVATE KEY COPY SECURE, AND ALCHEMY WILL NOT ASSIST THEM WITH STORING, USING, MANAGING OR SECURING THE EXPORTED PRIVATE KEY COPY. YOU ACKNOWLEDGE THAT, IF AN END USER LOSES ACCESS TO SUCH EXPORTED PRIVATE KEY COPY, ALCHEMY HAS NO ABILITY TO ASSIST THEM IN RETRIEVING OR ACCESSING THE EXPORTED PRIVATE KEY COPY AND ANY DIGITAL ASSETS ASSOCIATED WITH THE EXPORTED PRIVATE KEY COPY MAY BECOME PERMANENTLY INACCESSIBLE. ALCHEMY IS NOT RESPONSIBLE FOR AND WILL NOT PROVIDE ANY SUPPORT OR CUSTOMER SERVICE RELATED TO THE USE OF THE EXPORTED PRIVATE KEY COPY WITH ANY OTHER WALLET SOFTWARE OR HARDWARE, AND ALCHEMY MAKES NO REPRESENTATION THAT ANY OTHER SOFTWARE OR HARDWARE WILL BE COMPATIBLE WITH THE EXPORTED PRIVATE KEY COPY AFTER EXPORT. ALCHEMY SHALL HAVE NO LIABILITY WHATSOEVER WITH RESPECT TO THE EXPORTED PRIVATE KEY COPY. YOU ARE RESPONSIBLE FOR INFORMING YOUR END USERS OF THESE LIMITATIONS.
Wallet End User Terms of Service
Effective June 3rd 2025
DownloadTable of Contents
Rollup Kit Terms – Orbit Stack
Effective June 3rd 2025
DownloadTable of Contents
- Alchemy will establish and maintain a dedicated computing environment for customer named above’s (“Subscriber’s”) Chain. “Chain” means a rollup deployed on Ethereum mainnet arising out of the Subscriber’s use of Alchemy’s Rollup Kit offerings.
- Alchemy’s provision of any Sequencer will be subject to the terms of the Sequencer Product and Support SLA. A “Sequencer” means the node providing block production services that produces transaction confirmations and state updates and executes either (a) layer 2 blocks, and submits layer 2 block data transactions to layer 1, or (b) layer 3 blocks, and submits layer 3 block data transactions to layer 2.
- Alchemy will remit to Subscriber Net Sequencer Revenue. “Net Sequencer Revenue” means the total amount of fees collected by a Sequencer needed to effect a transaction less (i) the required Ethereum network gas fees to submit a given transaction to the Ethereum network (“Base Layer Fees”), (ii) the fees remitted to the Arbitrum Foundation (“Arbitrum Fees”) and (iii) the Alchemy Services Fee. In the event that the Net Sequencer Revenue is a negative number (a “Chain Deficit”), Subscriber will remit the amount of the Chain Deficit to Alchemy within 10 days of the notice of the Chain Deficit.
- Alchemy will use commercially reasonable efforts to provide a block explorer and bridge user interface, subject to Subscriber providing reasonably requested information and resources.
- To the extent Subscriber requests any features, customizations or other custom work outside the scope of this Agreement (“Custom Work”), Subscriber will give Alchemy at least 30 days notice of its request for Custom Work. For any Custom Work, Alchemy will issue Subscriber a quote based on the scope of work, which will include a (i) one time fee for building the Custom Work and (ii) recurring fee to cover maintenance costs associated with the Custom Work.
- Subscriber understands and agrees that all relevant keys for the Chain (the “Rollup Keys”) will be held by Alchemy (or its service providers) during the Term. If this Agreement expires or terminates for any reason, Subscriber will have sixty (60) days to take custody of the Rollup Keys for each Chain and Alchemy will transfer custody within such 60-day period. After the 60-day period, Alchemy will have no obligations or liability of any kind with respect to such Rollup Keys.
- Subscriber acknowledges and agrees that Alchemy may create pre-signed transactions, or similar measures, to pause a Bridge Contract and that, if created, such permissions may be held and used by Alchemy, Subscriber, its service providers, and/or other third parties. “Bridge Contract” means a smart contract that comprises the on-chain code that powers a Chain and connects it to the blockchain on which it settles to take title to any digital assets on the Chain.
- If the Chain will be wound down, Subscriber must notify all Chain end users at least 180 days in advance of wind-down, so they can take necessary actions to protect their assets (a “Wind-down”). In no event will Alchemy be liable for lost assets of Chain end users. In the event of a Wind-down, Subscriber may terminate this agreement on 180 days prior written notice to Alchemy.
- Subscriber acknowledges that Alchemy is not Subscriber’s or any Chain end users’ broker, intermediary, agent, advisor, or custodian, and Alchemy does not have a fiduciary relationship or obligation to Subscriber or the end users of the Chain. Alchemy does not have the ability to withdraw, transfer, buy, or sell digital assets in connection with the Chain, and Alchemy does not take title to any digital assets on the Chain. Alchemy is not registered with the U.S. Securities and Exchange Commission or with any state, federal, or international regulator, nor is it a financial institution, money services business, or money transmitter.
- In connection with Alchemy’s operation of a Sequencer for the Subscriber, Alchemy will deploy and maintain a smart contract for each Sequencer materially consistent with the Arbitrum Expansion Program, as set forth at: https://docs.arbitrum.foundation/aep/ArbitrumExpansionProgramTerms.pdf.
- ROLLUP KIT, AND THE ORBIT STACK ROLLUP ARE IN BETA TEST FORM AND MAY CONTAIN DEFECTS. SUBSCRIBER SHOULD EXERCISE CAUTION WHEN ACCESSING OR RELYING UPON THE PERFORMANCE OF ROLLUP KIT OR ORBIT STACK ROLLUP. SUPPORT FOR ROLLUP KIT, THE ORBIT STACK ROLLUP, OR RELATED TECHNOLOGY MAY BE MODIFIED OR TERMINATED AT ANY TIME INCLUDING IN ORDER TO COMPLY WITH APPLICABLE LAWS. ROLLUP KIT IS SUBJECT TO NETWORK UPGRADES THAT MAY BE INITIATED AT ANY TIME. SUBSCRIBER IS RESPONSIBLE FOR ENSURING THAT END USERS OF THE CHAIN UNDERSTAND AND ASSUME ANY RISK IN CONNECTION WITH THE FOREGOING.
- EXCEPT AS EXPRESSLY SET FORTH HEREIN, ROLLUP KIT AND THE ORBIT STACK ROLLUP IS PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE, USAGE OF TRADE, OR COURSE OF DEALING.
Rollup Kit Terms – OP Stack (Superchain)
Effective June 3rd 2025
DownloadTable of Contents
- Alchemy will establish and maintain a dedicated computing environment for the customer named above’s (“Subscriber’s”) Chain. “Chain” means a rollup deployed on Ethereum mainnet arising out of the Subscriber’s use of Alchemy’s Rollup Kit offerings.
- Subscriber’s Chain is based on Optimism’s Law of Chains (available at https://gov.optimism.io/t/final-law- of-chains-v0-1/6514), as may be amended from time to time by Optimism Governance (“Law of Chains”). Capitalized terms not defined herein shall have the meaning set forth in the Order Form, the Terms of Service (as defined below), or otherwise the Law of Chains.
- Subscriber has read, understands, and agrees to operate its Chain in accordance with the Law of Chains (including in performing the roles of Chain Governor and Challenger).
- Alchemy’s provision of any Sequencer will be subject to the terms of the Sequencer Product and Support SLA and the Law of Chains (available at https://gov.optimism.io/t/final-law-of-chains-v0-1/6514, and as amended by Optimism Governance). A “Sequencer” means the node providing block production services that produces transaction confirmations and state updates and executes either (a) layer 2 blocks, and submits layer 2 block data transactions to layer 1, or (b) layer 3 blocks, and submits layer 3 block data transactions to layer 2.
- Alchemy will remit to Subscriber Net Sequencer Revenue. “Net Sequencer Revenue” means the total amount of fees collected by a Sequencer needed to effect a transaction less (i) the required Ethereum network gas fees to submit a given transaction to the Ethereum network (“Base Layer Fees”), (ii) the OP Fees (as defined below) remitted to an on-chain vault specified by the Optimism Foundation (“Optimism”) and (iii) the Alchemy Services Fee. The “OP Fees” means the an amount equal to the greater of (i) 2.5% of the gross Sequencer Revenue (the “Gross Metric”); or (ii) 15% multiplied by an amount equal to (x) the gross Sequencer Revenue less (y) the L1 Gas Fees (the “Net Metric”, and such greater number as between the Net Metric and the Gross Metric (determined on a regular basis (e.g., initially, determined when the ‘feeDisbursement’ call is made)). “Sequencer Revenue” means the total amount of fees collected by a Sequencer needed to effect a transaction. “L1 Gas Fees” means the total amount of fees collected by a Sequencer needed to effect a transaction. In the event that the Net Sequencer Revenue is a negative number (a “Chain Deficit”), Subscriber will remit the amount of the Chain Deficit to Alchemy within 10 days of the notice of the Chain Deficit.
- In connection with the operation of the Sequencer, a smart contract will be deployed in order to remit the OP Fees to an onchain vault designated by Optimism on an ongoing basis. Subscriber further acknowledges and agrees that the OP Fees may be modified or updated by Optimism Governance. The OP Fees, as may be amended by Optimism Governance from time to time, shall be payable to the onchain vault designated by Optimism for as long as Subscriber’s Chain remains operational and shall survive the termination of this Agreement. In the event of the termination of this Agreement, the Subscriber agrees to take all actions necessary to ensure that the OP Fees are paid in a timely manner (including requiring any sequencer of the Subscriber Chain to make such payments).
- Alchemy will use commercially reasonable efforts to provide a block explorer and bridge user interface, subject to Subscriber providing reasonably requested information and resources.
- To the extent Subscriber requests any features, customizations or other custom work outside the scope of this Agreement (“Custom Work”), Subscriber will give Alchemy at least 30 days notice of its request for Custom Work. For any Custom Work, Alchemy will issue Subscriber a quote based on the scope of work, which will include a (i) one time fee for building the Custom Work and (ii) recurring fee to cover maintenance costs associated with the Custom Work.
- Subscriber acknowledges and agrees that Alchemy may create pre-signed transactions, or similar measures, to pause a Bridge Contract and that, if created, such permissions may be held and used only by Alchemy, Subscriber, its service providers, Optimism, the Security Council, and other third parties agreed to in writing. “Bridge Contract” means a smart contract that comprises the on-chain code that powers a Chain and connects it to the blockchain on which it settles.
- If the Chain will be wound down, Subscriber must notify all Chain end users at least 180 days in advance of wind-down, so they can take necessary actions to protect their assets (a “Wind-down”). In no event will Alchemy or Optimism be liable for lost assets of Chain end users. In the event of a Wind-down, Subscriber may terminate this Order Form on 180 days prior written notice to Alchemy.
- Alchemy will support the Optimism stack, including 'op-geth' and future Optimism stack releases that are approved by Optimism Governance in a timely manner, and ensure that all upgrades are backward compatible with prior Optimism stack releases, unless the release by Optimism is not backwards compatible. Alchemy agrees to transition to 'op-reth' upon its release in a timely manner. Alchemy will meet the technical requirements for rollups-as-a-service within the constraints defined by Optimism's Law of Chains in a timely manner.
- Subscriber understands and agrees that, other than as set forth herein, the keys that are mutually agreed by the parties will be held by Alchemy (or its service providers on a need to know basis) during the Term (the "Rollup Keys"). Other than as set forth herein, Alchemy agrees to hold, control, and utilize the Rollup Keys on behalf of and for the benefit of Subscriber and in accordance with Subscriber’s instructions to support Subscriber’s roles as Chain Governor, Sequencer, Proposer and/or Challenger (as applicable) as defined in the Law of Chains. If this Agreement expires or terminates for any reason, Subscriber will have sixty (60) days to take custody of the Rollup Keys for each Chain and Alchemy will transfer custody within such 60-day period. After the 60-day period, Alchemy will have no obligations or liability of any kind with respect to such Rollup Keys.
- Optimism is creating an Optimism Superchain to combine multiple OP Stack Rollups, including Subscriber’s Chain, into a shared system to facilitate bridging, security, and data availability. This process (the “Superchain Migration”) will include the transfer of the Upgrade Keys for Subscriber’s Chain to a Multisig structure (described at https://gov.optimism.io/t/intro-to-optimisms- security-council/6885) as may be amended from time to time by Optimism Governance (“Security Council”). “Multisig” means the onchain address of a smart contract that takes actions when authorized by a requisite quorum of onchain signatures. “Upgrade” means using the Upgrade Keys to change, rollback, or upgrade the protocol contracts or permissions for certain roles (e.g., permissions for (i) the sequencer, proposer, challenger, or guardian roles or (ii) the number, or identity of, signers on a Multisig) related to Subscriber Chain and to the extent permitted by the applicable protocol. “Upgrade Keys” means the set of technological permissions necessary to Upgrade the Protocol Contracts of a Collaboration Chain or other OP Stack Rollups, such that the holder(s) of the Upgrade Keys will, when authorized by the requisite quorum of onchain signatures, have the capacity to implement Upgrades.
- Subscriber agrees the Chain’s Guardian Key and Challenger Key may be used by Alchemy, Optimism, their service providers, or the Security Council to perform the Guardian and Challenger roles, respectively, in accordance with the Law of Chains. “Guardian Key” means the Ethereum address authorized to pause the functionalities of a bridge contract of Subscriber’s Chain, either directly within the configuration of the Chain, or by proxy of a smart contract. “Challenger Key” means the Ethereum address authorized to delete output proposals for Subscriber’s Chain, either directly within the configuration of the Chain, or by proxy of a smart contract.
- The Upgrade Keys will be held by Alchemy, Optimism, or their service providers, or irrevocably transferred to the Security Council, and Subscriber shall not be entitled to any return of such Upgrade Keys.
- Upgrade Keys may be used by Alchemy, Optimism, their service providers, or the Security Council to upgrade Subscriber’s Chain as directed by Optimism Governance, or as determined necessary in their respective, sole discretion to address security, availability, or integrity issues, to comply with applicable law, or to facilitate the Superchain Migration provided, however, that, with respect to Alchemy, advance notice to the Subscriber shall be required.
- Following the transfer of Upgrade Keys to the Security Council, neither Alchemy nor Optimism nor any related parties or service providers, will have any obligations or liability to the Subscriber relating to or arising out of the use or handling of Upgrade Keys or the performance of the Guardian or Challenger or similar roles.
- Subscriber acknowledges that Alchemy, Optimism, and the Security Council (the “Specified Persons”) are not Subscriber’s or any Chain end users’ broker, intermediary, agent, advisor, or custodian, and the Specified Persons do not have a fiduciary relationship or obligation to Subscriber or the end users of the Chain. The Specified Persons do not have the ability to withdraw, transfer, buy, or sell digital assets in connection with the Chain, and the Specified Persons do not take title to any digital assets on the Chain. The Specified Persons are not registered with the U.S. Securities and Exchange Commission or with any state, federal, or international regulator, nor are they financial institutions, money services businesses, or money transmitters.
- Subscriber or its affiliates will not issue, generate, or launch a cryptographic token, coin, virtual currency, virtual medium of exchange or similar digital asset with respect to its Chain that competes with the OP Token by providing governance capabilities (i.e., voting rights) that directly compete with the OP Token on OP mainnet or the Superchain.
- Subscriber will disclose to its end users certain information regarding the OP Stack and the Superchain as specified by Optimism from time to time.
- THE ROLLUP KIT IS IN BETA TEST FORM, AND TOGETHER WITH THE SUBSCRIBER’S CHAIN AND THE OP STACK CODEBASE, MAY CONTAIN DEFECTS. SUBSCRIBER SHOULD EXERCISE CAUTION WHEN ACCESSING OR RELYING UPON THE PERFORMANCE OF ROLLUP KIT, SUBSCRIBER’S CHAIN OR THE OP STACK CODEBASE. SUPPORT FOR ROLLUP KIT, SUBSCRIBER’S CHAIN, THE OP STACK CODEBASE, OR RELATED TECHNOLOGY MAY BE MODIFIED OR TERMINATED AT ANY TIME INCLUDING IN ORDER TO COMPLY WITH APPLICABLE LAWS. ROLLUP KIT, SUBSCRIBER’S CHAIN AND THE OP STACK CODEBASE ARE SUBJECT TO NETWORK UPGRADES THAT MAY BE INITIATED AT ANY TIME, INCLUDING UPGRADES DESIGNED TO FACILITATE THE SUPERCHAIN MIGRATION. SUBSCRIBER IS RESPONSIBLE FOR ENSURING THAT END USERS OF THE CHAIN UNDERSTAND AND ASSUME ANY RISK IN CONNECTION WITH THE FOREGOING.
- THE ROLLUP KIT, SUBSCRIBER’S CHAIN AND THE OP STACK CODEBASE ARE PROVIDED “AS IS” AND “AS AVAILABLE” (EXCEPT AS EXPRESSLY SET FORTH HEREIN) AND, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE, USAGE OF TRADE, OR COURSE OF DEALING. WITHOUT LIMITING THE FOREGOING, ALCHEMY AND OPTIMISM DISCLAIM ANY WARRANTY THAT THE ROLLUP KIT, SUBSCRIBER’S CHAIN, THE OP STACK CODEBASE, THE INTERNET, OR SYSTEMS INFRASTRUCTURE, OR OTHER THIRD-PARTY SERVICES UNDERLYING THE SUBSCRIBER’S CHAIN WILL BE ERROR-FREE, BUG-FREE, OR UNINTERRUPTED. YOUR USE OF THE ROLLUP KIT, SUBSCRIBER’S CHAIN, AND THE OP STACK CODEBASE AND ANY CONCLUSIONS DRAWN THEREFROM ARE AT YOUR OWN RISK AND YOU WILL BE SOLELY LIABLE AND RESPONSIBLE FOR ANY DAMAGE OR LOSS RESULTING THEREFROM. YOU UNDERSTAND THAT DIGITAL ASSETS AND CRYPTOASSETS ARE SUBJECT TO MARKET VOLATILITY, AND THAT THE COST AND SPEED OF BLOCKCHAIN NETWORKS ARE VARIABLE AND CANNOT BE CONTROLLED BY ALCHEMY OR OPTIMISM. YOU ASSUME FULL RESPONSIBILITY FOR ALL RISKS OF ACCESSING AND USING THE ROLLUP KIT, SUBSCRIBER’S CHAIN, AND THE OP STACK CODEBASE TO INTERACT WITH BLOCKCHAIN NETWORKS.
- Each party may disclose Confidential Information to Optimism subject to use and nondisclosure restrictions at least as protective as those set forth in this Order Form, including the Terms of Service.
- Section 8.4 and Section 8.5 of the Terms of Service shall be modified to clarify that Optimism will be added as an additional party indemnified by Subscriber.
- Section 10.1 of the Terms of Service shall be modified to include Optimism as an additional party to the damages exclusion.
- Section 10.2 of the Terms of Service shall be modified to include Optimism as a party subject to the general liability cap.
- Section 14.12 of the Terms of Service shall be modified such that Optimism shall be an express third-party beneficiary and shall be entitled to rely upon and to enforce the provisions of the Terms of Service.
- Optimism is expressly intended to be a third-party beneficiary to this Order Form, with the right to enforce provisions and claim benefits conferred herein.
Rollup Kit Terms – OP Stack (Non-Superchain)
Effective June 3rd 2025
DownloadTable of Contents
- Alchemy will establish and maintain a dedicated computing environment for the customer named above’s (“Subscriber’s”) Chain. “Chain” means a rollup deployed on Ethereum mainnet arising out of the Subscriber’s use of Alchemy’s Rollup Kit offerings.
- Alchemy’s provision of any Sequencer will be subject to the terms of the Sequencer Product and Support SLA. A “Sequencer” means the node providing block production services that produces transaction confirmations and state updates and executes either (a) layer 2 blocks, and submits layer 2 block data transactions to layer 1, or (b) layer 3 blocks, and submits layer 3 block data transactions to layer 2.
- Alchemy will remit to Subscriber Net Sequencer Revenue. “Net Sequencer Revenue” means the total amount of fees collected by a Sequencer needed to effect a transaction less (i) the required Ethereum network gas fees to submit a given transaction to the Ethereum network (“Base Layer Fees”) and (ii) the Alchemy Services Fee. In the event that the Net Sequencer Revenue is a negative number (a “Chain Deficit”), Subscriber will remit the amount of the Chain Deficit to Alchemy within 10 days of the notice of the Chain Deficit.
- Alchemy will use commercially reasonable efforts to provide a block explorer and bridge user interface, subject to Subscriber providing reasonably requested information and resources.
- To the extent Subscriber requests any features, customizations or other custom work outside the scope of this Agreement (“Custom Work”), Subscriber will give Alchemy at least 30 days notice of its request for Custom Work. For any Custom Work, Alchemy will issue Subscriber a quote based on the scope of work, which will include a (i) one time fee for building the Custom Work and (ii) recurring fee to cover maintenance costs associated with the Custom Work.
- Subscriber understands and agrees that all relevant keys for the Chain (the “Rollup Keys”) will be held by Alchemy (or its service providers) during the Term. If this Agreement expires or terminates for any reason, Subscriber will have sixty (60) days to take custody of the Rollup Keys for each Chain and Alchemy will transfer custody within such 60-day period. After the 60-day period, Alchemy will have no obligations or liability of any kind with respect to such Rollup Keys.
- Subscriber acknowledges and agrees that Alchemy may create pre-signed transactions, or similar measures, to pause a Bridge Contract and that, if created, such permissions may be held and used by Alchemy, Subscriber, its service providers, and/or other third parties. “Bridge Contract” means a smart contract that comprises the on-chain code that powers a Chain and connects it to the blockchain on which it settles to take title to any digital assets on the Chain.
- If the Chain will be wound down, Subscriber must notify all Chain end users at least 180 days in advance of wind-down, so they can take necessary actions to protect their assets (a “Wind-down”). In no event will Alchemy be liable for lost assets of Chain end users. In the event of a Wind-down, Subscriber may terminate this agreement on 180 days prior written notice to Alchemy.
- Subscriber acknowledges that Alchemy is not Subscriber’s or any Chain end users’ broker, intermediary, agent, advisor, or custodian, and Alchemy does not have a fiduciary relationship or obligation to Subscriber or the end users of the Chain. Alchemy does not have the ability to withdraw, transfer, buy, or sell digital assets in connection with the Chain, and Alchemy does not take title to any digital assets on the Chain. Alchemy is not registered with the U.S. Securities and Exchange Commission or with any state, federal, or international regulator, nor is it a financial institution, money services business, or money transmitter.
- ROLLUP KIT, AND THE OP STACK ROLLUP ARE IN BETA TEST FORM AND MAY CONTAIN DEFECTS. SUBSCRIBER SHOULD EXERCISE CAUTION WHEN ACCESSING OR RELYING UPON THE PERFORMANCE OF ROLLUP KIT OR OP STACK ROLLUP. SUPPORT FOR ROLLUP KIT, THE OP STACK ROLLUP, OR RELATED TECHNOLOGY MAY BE MODIFIED OR TERMINATED AT ANY TIME INCLUDING IN ORDER TO COMPLY WITH APPLICABLE LAWS. ROLLUP KIT IS SUBJECT TO NETWORK UPGRADES THAT MAY BE INITIATED AT ANY TIME. SUBSCRIBER IS RESPONSIBLE FOR ENSURING THAT END USERS OF THE CHAIN UNDERSTAND AND ASSUME ANY RISK IN CONNECTION WITH THE FOREGOING.
- EXCEPT AS EXPRESSLY SET FORTH HEREIN, ROLLUP KIT AND THE OP STACK ROLLUP IS PROVIDED “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE, USAGE OF TRADE, OR COURSE OF DEALING.
Dapp Store Terms of Use
Effective December 1st 2022
DownloadTable of Contents
Bridge Developer Supplemental Terms
Effective June 12th 2025
DownloadTable of Contents
- You must disclose to End Users that their use of the Bridge Services is governed by Alchemy’s Terms of Service, Privacy Policy, and Alchemy Bridge End User Supplemental Terms, and you must provide access to those terms within your user interface. You are responsible for ensuring that End Users accept and comply with those terms prior to permitting access to or use of the Bridge Services through your application or platform.
- You must not white-label or misrepresent the Bridge Services as your own proprietary infrastructure.
- You must not use or provide the Bridge Services for any fraud or other misconduct.
- You must not use or provide the Bridge Services in violation of any applicable law or regulation, including anti-money laundering, sanctions, or securities laws.
- You are solely responsible for ensuring that your use or provision of the Bridge Services and your handling of End User funds and data comply with applicable law, including consumer protection, anti-money laundering, sanctions, or securities laws.
- You must not encourage use of the Bridge Services for high-risk or restricted transactions, including but not limited to use in connection with mixers, tumblers or sanctioned jurisdictions.
- You must not interfere with or disrupt the Bridge Services or any connected blockchain network or blockchain protocol.
- You must not use or provide the Bridge Services in a way that infringes upon the rights of others.
- You must not bypass or circumvent (or attempt to bypass or circumvent) security features or usage limitations connected to the Bridge Services.
- You must not reverse engineer, decompile, disassemble, or otherwise attempt to extract source code or algorithms underlying the Bridge Services.
- You must not sell, rent, or lease access to the Bridge Services without our permission.
- You must not use or provide the Bridge Services for the purpose of building a competing product.
- You acknowledge and agree that your decision to use or provide the Bridge Services to End Users is entirely at your risk.
- You acknowledge that Alchemy will not be responsible or liable for any loss incurred by your End Users.
- Alchemy does not guarantee the accuracy, performance, or reliability of the Bridge Services, does not warrant uninterrupted or secure access, and disclaims responsibility for any loss or damages incurred through use.
- The Bridge Services rely on decentralized smart contracts, third-party protocols, blockchain protocols, blockchain networks, and other infrastructure that is inherently experimental, is not owned, operated, or controlled by Alchemy, and may contain security vulnerabilities, bugs, errors, or other unpredictable behavior. Risks include, but are not limited to, loss of funds due to smart contract failure or exploit, failed or delayed transactions, changes in protocol behavior, reliance on unaffiliated third-party infrastructure and legal or regulatory changes.
- Alchemy does not store or have access to or control over your or End Users’ private keys, digital wallets, digital assets, or other property.
- Alchemy reserves the right in its sole discretion to modify, suspend, or discontinue the Bridge Services, or any features or parts thereof, whether temporarily or permanently, at any time with or without notice to you in our sole discretion.
Bridge End User Supplemental Terms
Effective June 12th 2025
DownloadTable of Contents
- You must be eighteen (18) years old to use the Bridge Services.
- You must provide complete and accurate information or documentation if requested by Alchemy, including to help Alchemy comply with applicable law or regulation.
- You must maintain the security of any digital wallet you use for storing assets in connection with your use of the Bridge Service, and notify us immediately if you suspect any security breach related to the Bridge Service or your digital wallet.
- You must not use the Bridge Services for any fraud or other misconduct.
- You must not use the Bridge Services in violation of any applicable law or regulation, including anti-money laundering, sanctions, or securities laws.
- You must not use the Bridge Services if you are subject to, or are located in a country or region that is subject to, any sanctions or export controls administered by (i) the U.S. government (e.g. Treasury Department’s Office of Foreign Asset Control); (ii) the European Union or any member state, (iii) the United Kingdom; and any other relevant authority. Accordingly, you may not use the Bridge Services if you are located in North Korea, Iran, Syria, Cuba, or the restricted regions of Ukraine (Donetsk, Luhansk, Crimea, Kherson, Zaporizhzhia, and Sevastopol).
- You must not interfere with or disrupt the Bridge Services or any connected blockchain network or blockchain protocol.
- You must not use the Bridge Services in a way that infringes upon the rights of others.
- You must not bypass or circumvent (or attempt to bypass or circumvent) security features or usage limitations connected to the Bridge Services.
- You must not reverse engineer, decompile, disassemble, or otherwise attempt to extract source code or algorithms underlying the Bridge Services.
- You must not sell, rent, or lease access to the Bridge Services without our permission.
- You must not use the Bridge Services for the purpose of building a competing product.
- You acknowledge and agree that your use of the Bridge Services is entirely at your own risk.
- You acknowledge that you understand the risks associated with digital assets.
- Alchemy does not guarantee the accuracy, performance, or reliability of the Bridge Services, does not warrant uninterrupted or secure access, and disclaims responsibility for any loss or damages incurred through use.
- The Bridge Services rely on decentralized smart contracts, third-party protocols, blockchain protocols, blockchain networks, and other infrastructure that is inherently experimental, is not owned, operated, or controlled by Alchemy, and may contain security vulnerabilities, bugs, errors, or other unpredictable behavior. Risks include, but are not limited to, loss of funds due to smart contract failure or exploit, failed or delayed transactions, changes in protocol behavior, reliance on unaffiliated third-party infrastructure, and legal or regulatory changes.
- Alchemy does not store or have access to or control over your private keys, digital wallets, digital assets, or other property.
- Alchemy reserves the right in its sole discretion to modify, suspend, or discontinue the Bridge Services, or any features or parts thereof, whether temporarily or permanently, at any time with or without notice to you in our sole discretion.
Data Protection Addendum
Effective June 30th 2023
DownloadTable of Contents
Alchemy Subprocessors
Effective August 13th 2026
DownloadTable of Contents
Alchemy Subprocessors
Alchemy uses third-party Subprocessors to Process Personal Data as set forth in Alchemy’s Data Protection Addendum located at https://www.alchemy.com/policies/dpa (“DPA”). More information about Alchemy’s use of Subprocessors can be found in the DPA, and capitalized terms on this page are defined in the DPA. For each Subprocessor below, the Processing of Personal Data will occur for the duration that Subscriber uses the Service, subject to specific retention periods for each Subprocessor.
Due to the nature of our business, our third-party service provider needs may change from time to time, and we may add or deprecate service providers on an ongoing basis. We will periodically update this page to reflect such changes. To subscribe to receive email notifications of any updates to Alchemy's Subprocessor list, please fill out this form.
Name | Subject Matter | Nature & Purpose | Duration | Location |
Amazon Web Services, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | Retained until deletion requested | 410 Terry Avenue North, Seattle, WA 98109, USA |
Auth0, LLC (a subsidiary of Okta, Inc.) | Personal Data including email addresses, passwords, and authentication credentials | Identity and access management services | Retained until deletion is requested. | 100 First Street, Floor 6, San Francisco, CA 94105, USA |
Backblaze, Inc. | Personal Data contained in API requests & logs | Data warehouse | Retained until deletion is requested | 201 Baldwin Ave., San Mateo, CA, 94401 USA |
BL Research LTD | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 1-2 Charterhouse Mews, London, England, EC1M 6BB |
Cloudflare, Inc. | Personal Data contained in API requests | CDN, global load balancing, DNS, SSL termination, DDoS services | Retained for rolling 90-day period | 101 Townsend St, San Francisco, CA 94107, USA |
Confluent, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Managed service to stream blockchain information | Not deleted because blockchain information is append-only | 899 West Evelyn, Mountain View, CA 94041, USA |
Console Connect B.V. | Personal Data contained in API requests & logs | Dedicated network infrastructure provider to securely connect datacenters | Only in transit | Herikerbergweg 88, 1101 CM Amsterdam, Netherlands |
Datadog, Inc. | IP address originating API requests | Application performance monitoring | Retained for rolling 90-day period | 620 8th Ave, 45th Fl, New York, NY 10018, USA |
DayZero Software Inc. d/b/a Superblocks | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake | 100 5th Ave, 9th Floor, New York, NY 10011, USA |
dbt Labs, Inc. | User & dashboard analytics information | Copies database information (including dashboard analytics) over to Snowflake | Data processed only in transit; backups retained for 7 days or more | 915 Spring Garden St., Suite 500, Philadelphia, PA 19123, USA |
Functional Software, Inc. d/b.a Sentry | Personal Data contained in API request; IP address originating API request | Application performance monitoring | Retained for rolling 90-day period | 45 Fremont St., San Francisco, CA 94105, USA |
Google LLC (Google Cloud Platform) | Personal Data contained in API request and blockchain information | Cloud infrastructure services | Retained until deletion is requested | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
Hound Technology, Inc. d/b.a Honeycomb | Personal Data contained in API request | Debugging of individual API requests | Retained for rolling 60-day period | 223 Sansome St., 4th Floor, San Francisco, CA 94104, USA |
Imply Data, Inc. | Personal Data contained in API requests | Time series database for storing API events | Retained for rolling 7-day period | 1633 Old Bayshore Highway, Suite 232, Burlingame, CA 94010, USA |
Merkle Software, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 379 W Broadway Floor 2 New York NY 10012 |
OVH US LLC & OVH Hosting Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 11950 Democracy Drive, Suite 300, Reston, VA 20190 USA & 1801 McGill College Avenue, Suite 800, Montreal, Quebec (Canada), H3A 2N4 |
PagerDuty, Inc. | IP address originating API request | Alerting software | Retained until incident resolved | 600 Townsend St. #125, San Francisco, CA 94103, USA |
Peaberry Software, Inc. d/b/a Customer.io | Personal Data including email addresses and user behavior data | Customer messaging and marketing automation | Retained until deletion is requested. | 9450 SW Gemini Dr., Suite 43920, Beaverton, OR 97008-7105, USA |
Preset, Inc. | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake | 107 South B St, 2nd Floor, San Mateo, CA, 94401, USA |
Snowflake, Inc. | Personal Data contained in API requests | Cloud hosted data warehouse and analytics | Retained until deletion is requested | 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715, USA |
Teraswitch, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 30 Isabella St First Floor, Pittsburgh, PA 15212 USA |
Twilio Inc. | Personal Data including phone numbers and user contact information | Cloud communications platform for SMS and messaging | Retained per communication logs policy. | 101 Spear Street, Fifth Floor, San Francisco, CA 94105, USA |
Effective August 13th 2026 to August 13th 2026
DownloadTable of Contents
Name | Subject Matter | Nature & Purpose | Duration | Location |
Amazon Web Services, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | Retained until deletion requested | 410 Terry Avenue North, Seattle, WA 98109, USA |
Auth0, LLC (a subsidiary of Okta, Inc.) | Personal Data including email addresses, passwords, and authentication credentials | Identity and access management services | Retained until deletion is requested. | 100 First Street, Floor 6, San Francisco, CA 94105, USA |
Backblaze, Inc. | Personal Data contained in API requests & logs | Data warehouse | Retained until deletion is requested | 201 Baldwin Ave., San Mateo, CA, 94401 USA |
BL Research LTD | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 1-2 Charterhouse Mews, London, England, EC1M 6BB |
Cloudflare, Inc. | Personal Data contained in API requests | CDN, global load balancing, DNS, SSL termination, DDoS services | Retained for rolling 90-day period | 101 Townsend St, San Francisco, CA 94107, USA |
Confluent, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Managed service to stream blockchain information | Not deleted because blockchain information is append-only | 899 West Evelyn, Mountain View, CA 94041, USA |
Console Connect B.V. | Personal Data contained in API requests & logs | Dedicated network infrastructure provider to securely connect datacenters | Only in transit | Herikerbergweg 88, 1101 CM Amsterdam, Netherlands |
Datadog, Inc. | IP address originating API requests | Application performance monitoring | Retained for rolling 90-day period | 620 8th Ave, 45th Fl, New York, NY 10018, USA |
DayZero Software Inc. d/b/a Superblocks | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake | 100 5th Ave, 9th Floor, New York, NY 10011, USA |
dbt Labs, Inc. | User & dashboard analytics information | Copies database information (including dashboard analytics) over to Snowflake | Data processed only in transit; backups retained for 7 days or more | 915 Spring Garden St., Suite 500, Philadelphia, PA 19123, USA |
Functional Software, Inc. d/b.a Sentry | Personal Data contained in API request; IP address originating API request | Application performance monitoring | Retained for rolling 90-day period | 45 Fremont St., San Francisco, CA 94105, USA |
Google LLC (Google Cloud Platform) | Personal Data contained in API request and blockchain information | Cloud infrastructure services | Retained until deletion is requested | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
Hound Technology, Inc. d/b.a Honeycomb | Personal Data contained in API request | Debugging of individual API requests | Retained for rolling 60-day period | 223 Sansome St., 4th Floor, San Francisco, CA 94104, USA |
Imply Data, Inc. | Personal Data contained in API requests | Time series database for storing API events | Retained for rolling 7-day period | 1633 Old Bayshore Highway, Suite 232, Burlingame, CA 94010, USA |
Merkle Software, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 379 W Broadway Floor 2 New York NY 10012 |
OVH US LLC & OVH Hosting Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 11950 Democracy Drive, Suite 300, Reston, VA 20190 USA & 1801 McGill College Avenue, Suite 800, Montreal, Quebec (Canada), H3A 2N4 |
PagerDuty, Inc. | IP address originating API request | Alerting software | Retained until incident resolved | 600 Townsend St. #125, San Francisco, CA 94103, USA |
Peaberry Software, Inc. d/b/a Customer.io | Personal Data including email addresses and user behavior data | Customer messaging and marketing automation | Retained until deletion is requested. | 9450 SW Gemini Dr., Suite 43920, Beaverton, OR 97008-7105, USA |
Preset, Inc. | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake | 107 South B St, 2nd Floor, San Mateo, CA, 94401, USA |
Snowflake, Inc. | Personal Data contained in API requests | Cloud hosted data warehouse and analytics | Retained until deletion is requested | 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715, USA |
Teraswitch, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 30 Isabella St First Floor, Pittsburgh, PA 15212 USA |
Twilio Inc. | Personal Data including phone numbers and user contact information | Cloud communications platform for SMS and messaging | Retained per communication logs policy. | 101 Spear Street, Fifth Floor, San Francisco, CA 94105, USA |
Effective June 26th 2025 to August 13th 2026
DownloadTable of Contents
Name | Subject Matter | Nature & Purpose | Duration | Location |
Amazon Web Services, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | Retained until deletion requested. | 410 Terry Avenue North Seattle, WA 98109, USA |
Backblaze, Inc. | Personal Data contained in API requests & logs | Data warehouse | Retained until deletion is requested. | 201 Baldwin Ave.San Mateo, CA, 94401 USA |
BL Research LTD | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 1-2 Charterhouse Mews, London, England, EC1M 6BB |
Cloudflare, Inc. | Personal Data contained in API requests | CDN, global load balancing, DNS, SSL termination, and DDoS services | Retained for rolling 90-day period. | 101 Townsend StSan Francisco, CA 94107, USA |
Confluent, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Managed service to stream blockchain information | Not deleted because blockchain information is append-only. | 899 West Evelyn, Mountain View, CA 94041, USA |
Console Connect B.V. | Personal Data contained in API requests & logs | Dedicated network infrastructure provider to securely connect datacenters | Only in transit. | Herikerbergweg 88, 1101 CM Amsterdam, Netherlands |
Datadog, Inc. | IP address originating API requests | Application performance monitoring | Retained for rolling 90-day period. | 620 8th Ave, 45th Fl New York, NY 10018, USA |
DayZero Software Inc. d/b/a Superblocks | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 100 5th Ave, 9th Floor, New York, NY 10011, USA |
dbt Labs, Inc. | User & dashboard analytics information | Copies database information (including dashboard analytics) over to Snowflake | Data processed only in transit; backups retained for 7 days or more. | 915 Spring Garden St., Suite 500, Philadelphia, PA 19123, USA |
Functional Software, Inc. d/b/a Sentry | Personal Data contained in API request; IP address originating API request | Application performance monitoring | Retained for rolling 90-day period. | 45 Fremont St.,San Francisco, CA 94105, USA |
Google LLC (Google Cloud Platform) | Personal Data contained in API request and blockchain information | Cloud infrastructure services | Retained until deletion is requested. | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
Hound Technology, Inc. d/b/a Honeycomb | Personal Data contained in API request | Debugging of individual API requests | Retained for rolling 60-day period. | 223 Sansome St. 4th Floor, San Francisco, CA 94104, USA |
Imply Data, Inc. | Personal Data contained in API requests | Time series database for storing API events | Retained for rolling 7-day period. | 1633 Old Bayshore Highway, Suite 232, Burlingame, CA 94010, USA |
Merkle Software, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Maximum Extractable Value protection service to safeguard blockchain transactions against front-running, sandwich attacks, etc. | Retained until deletion is requested | 379 W Broadway Floor 2 New York NY 10012 |
OVH US LLC & OVH HOSTING INC. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 11950 Democracy Drive, Suite 300. Reston, VA 20190 USA&1801 McGill College Avenue, Suite 800, Montreal, Quebec (Canada), H3A 2N4 |
PagerDuty, Inc. | IP address originating API request | Alerting software | Retained until incident resolved. | 600 Townsend St. #125, San Francisco, CA 94103, USA |
Preset, Inc. | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 107 South B St, 2nd Floor, San Mateo, CA, 94401, USA |
Snowflake, Inc. | Personal Data contained in API requests | Cloud hosted data warehouse and analytics | Retained until deletion is requested. | 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715, USA |
Teraswitch, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 30 Isabella St First Floor, Pittsburgh, PA 15212 USA |
Effective June 12th 2025 to June 26th 2025
DownloadTable of Contents
| Name | Subject Matter | Nature & Purpose | Duration | Location |
|---|---|---|---|---|
Amazon Web Services, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | Retained until deletion requested. | 410 Terry Avenue North Seattle, WA 98109, USA |
Backblaze, Inc. | Personal Data contained in API requests & logs | Data warehouse | Retained until deletion is requested. | 201 Baldwin Ave.San Mateo, CA, 94401 USA |
Cloudflare, Inc. | Personal Data contained in API requests | CDN, global load balancing, DNS, SSL termination, and DDoS services | Retained for rolling 90-day period. | 101 Townsend StSan Francisco, CA 94107, USA |
Confluent, Inc. | Personal Data contained in blockchain transaction including wallet addresses | Managed service to stream blockchain information | Not deleted because blockchain information is append-only. | 899 West Evelyn, Mountain View, CA 94041, USA |
Console Connect B.V. | Personal Data contained in API requests & logs | Dedicated network infrastructure provider to securely connect datacenters | Only in transit. | Herikerbergweg 88, 1101 CM Amsterdam, Netherlands |
Datadog, Inc. | IP address originating API requests | Application performance monitoring | Retained for rolling 90-day period. | 620 8th Ave, 45th Fl New York, NY 10018, USA |
DayZero Software Inc. d/b/a Superblocks | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 100 5th Ave, 9th Floor, New York, NY 10011, USA |
dbt Labs, Inc. | User & dashboard analytics information | Copies database information (including dashboard analytics) over to Snowflake | Data processed only in transit; backups retained for 7 days or more. | 915 Spring Garden St., Suite 500, Philadelphia, PA 19123, USA |
Functional Software, Inc. d/b/a Sentry | Personal Data contained in API request; IP address originating API request | Application performance monitoring | Retained for rolling 90-day period. | 45 Fremont St.,San Francisco, CA 94105, USA |
Google LLC (Google Cloud Platform) | Personal Data contained in API request and blockchain information | Cloud infrastructure services | Retained until deletion is requested. | 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA |
Hound Technology, Inc. d/b/a Honeycomb | Personal Data contained in API request | Debugging of individual API requests | Retained for rolling 60-day period. | 223 Sansome St. 4th Floor, San Francisco, CA 94104, USA |
Imply Data, Inc. | Personal Data contained in API requests | Time series database for storing API events | Retained for rolling 7-day period. | 1633 Old Bayshore Highway, Suite 232, Burlingame, CA 94010, USA |
OVH US LLC & OVH HOSTING INC. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 11950 Democracy Drive, Suite 300. Reston, VA 20190 USA&1801 McGill College Avenue, Suite 800, Montreal, Quebec (Canada), H3A 2N4 |
PagerDuty, Inc. | IP address originating API request | Alerting software | Retained until incident resolved. | 600 Townsend St. #125, San Francisco, CA 94103, USA |
Preset, Inc. | Personal Data contained in API request | Analytics to analyze traffic | Information is read from Snowflake. | 107 South B St, 2nd Floor, San Mateo, CA, 94401, USA |
Snowflake, Inc. | Personal Data contained in API requests | Cloud hosted data warehouse and analytics | Retained until deletion is requested. | 106 East Babcock Street, Suite 3A, Bozeman, Montana 59715, USA |
Teraswitch, Inc. | Personal Data contained in API requests & logs | Cloud infrastructure services | 30 days | 30 Isabella St First Floor, Pittsburgh, PA 15212 USA |
Support and Service Committment
Effective June 11th 2026
DownloadTable of Contents
| Technical support | |
|---|---|
| By phone | 408-621-7236 |
| By email | support@alchemy.com |
| By Slack (real-time chat) | Provided on the Effective Date of the Order Form |
| Emergency email | support@alchemy.com |
| Incident Priority Level | Incident Response Time |
|---|---|
| P1 Incident | ≤ 1 business hour, ≤ 3 hours (24/7) |
| P2 Incident | ≤ 6 business hours |
| P3 Incident | ≤ 8 business hours |
| Escalation Level | Escalate to: |
|---|---|
| Level 1 | Dexter Liu, Customer Product Engineering Manager, dexter@alchemy.com |
| Level 2 | Mike Garland, Head of Product, mike@alchemy.com |
| Level 3 | Nikil Viswanathan, CEO, nikil@alchemy.com |
- For Monthly Uptime Percentage less than 99.9% but equal to or greater than 99.0%, you will be eligible for a Service Credit of 10% of the charges attributable to the affected Alchemy API
- For Monthly Uptime Percentage less than 99.0%, you will be eligible for a Service Credit of 20% of the charges attributable to the affected Alchemy API
- the words "SLA Credit Request" in the subject line;
- the dates and times of each Unavailability incident that you are claiming;
- the account handle(s); and
- logs that document the errors and corroborate your claimed outage (any confidential or sensitive information in these logs should be removed or replaced with asterisks).
- Of any test, testnet, staging, or other non-production environment or use of Alchemy APIs.
- That results from a suspension or equitable relief, as described in the Terms;
- Caused by factors outside of our reasonable control, including any force majeure event, Internet access, or outages that affect the relevant blockchain protocol, roll-up, underlying network itself or other API providers;
- That results from any actions or inactions of you or any third party;
- That results from the equipment, software or other technology of you or any third party (other than third party equipment within our direct control);
- That results from failures not attributable to Alchemy; or
- That results from any Maintenance.
Effective June 26th 2025 to June 11th 2026
DownloadTable of Contents
| Technical support | |
|---|---|
| By phone | 408-621-7236 |
| By email | support@alchemy.com |
| By Slack (real-time chat) | Provided on the Effective Date of the Order Form |
| Emergency email | support@alchemy.com |
| Incident Priority Level | Incident Response Time |
|---|---|
| P1 Incident | ≤ 1 business hour, ≤ 3 hours (24/7) |
| P2 Incident | ≤ 6 business hours |
| P3 Incident | ≤ 8 business hours |
| Escalation Level | Escalate to: |
|---|---|
| Level 1 | Rishub Kumar, Head of Engineering Support, rishub@alchemy.com |
| Level 2 | Mike Garland, Head of Product, mike@alchemy.com |
| Level 3 | Nikil Viswanathan, CEO, nikil@alchemy.com |
- For Monthly Uptime Percentage less than 99.9% but equal to or greater than 99.0%, you will be eligible for a Service Credit of 10% of the charges attributable to the affected Alchemy API
- For Monthly Uptime Percentage less than 99.0%, you will be eligible for a Service Credit of 20% of the charges attributable to the affected Alchemy API
- the words "SLA Credit Request" in the subject line;
- the dates and times of each Unavailability incident that you are claiming;
- the account handle(s); and
- logs that document the errors and corroborate your claimed outage (any confidential or sensitive information in these logs should be removed or replaced with asterisks).
- Of any test, testnet, staging, or other non-production environment or use of Alchemy APIs.
- That results from a suspension or equitable relief, as described in the Terms;
- Caused by factors outside of our reasonable control, including any force majeure event, Internet access, or outages that affect the relevant blockchain protocol, roll-up, underlying network itself or other API providers;
- That results from any actions or inactions of you or any third party;
- That results from the equipment, software or other technology of you or any third party (other than third party equipment within our direct control);
- That results from failures not attributable to Alchemy; or
- That results from any Maintenance.
